
Frequently asked questions
What is a demo call?
Demo call offers a flexible way to discuss your use case and needs from the help desk software with the sales specialist. You can ask questions and get answers about pricing, tools, features, integrations, and much more. It’s a great way to get introduced to our software and get information about how it can benefit your customer support.
Is the demo presentation general or personalized?
This decision is entirely up to you. Demo presentations are always personalized according to your business niche and help desk requirements. You can be sure that our team will always show you relevant features without wasting your time.
Is it possible to invite others from my company to the demo call?
Yes, of course, you can also invite more people - your colleagues or anyone from your company who wants to join. Our current limit is 100 people.
How much time should I put aside for the demo?
Demo calls usually take around 30 minutes, but we can be flexible. If you want to see more, we can offer additional 5-10 minutes.